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Privacy Policy

This Privacy Policy explains how I (Charlotte Daw / charlottedawdesign.com) collect, use, and protect any personal information you provide while using this website.

I am committed to protecting your privacy and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data I Collect

I may collect the following information when you use this website:

  • Information submitted via the contact form — such as your name, email address, company name, and any message you choose to include.

  • Cookies and usage data — small files stored on your device that help analyse website traffic and improve functionality.

2. Cookies & Consent

This website uses cookies to enhance performance and analyse how visitors interact with the site.

When you first visit the site, a cookie consent banner will appear asking you to accept or decline cookies. Only essential cookies will run by default — optional cookies (such as analytics) will only be activated if you choose to accept them.

You can also change or withdraw your consent at any time via your browser settings.

3. How I Use Your Data

Your data may be used for:

  • Responding to enquiries sent through the contact form.

  • Internal record keeping.

  • Improving website performance and user experience through anonymised analytics.

I do not sell, trade, or share your personal data with third parties unless legally required to do so.

4. Data Storage & Security

Information submitted via the contact form is stored securely and only accessed by me for communication purposes.

5. How Long I Keep Your Data

Contact form submissions are retained only as long as necessary to respond to your enquiry or for legitimate business records.

6. Your Rights

Under UK GDPR, you have the right to:

  • Request access to the personal data I hold about you.

  • Request correction or deletion of your data.

  • Object to or restrict processing of your data.

  • Withdraw cookie consent.

To exercise any of these rights, please email:

charlotte@charlottedawdesign.com

I will delete your information upon request.

7. Links to Other Websites

This site may contain links to external websites. I am not responsible for their content or privacy practices.

8. Changes to This Policy

This policy may be updated from time to time. Any changes will be posted on this page.

If you have any questions about this policy or how your data is handled, please contact:

charlotte@charlottedawdesign.com

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